What to ask, and why
Could water be left under the floor?
Ask for moisture readings under flooring and in the crawlspace after extraction, not just on the visible surface.
Is drain backup water treated differently?
Yes. It's considered contaminated; porous materials it touched are usually removed.
Will I be charged for a truck-mounted unit I didn't need?
Ask why the equipment chosen fits the amount of water and area involved.
What if there's asbestos tile under the carpet?
In older Wheat Ridge homes, suspect flooring should be tested before removal.
What if the water starts after midnight?
Policies vary by company. Ask how overnight requests are handled and how soon someone can realistically arrive in Wheat Ridge.